At GiftPrintExpress, we are committed to delivering high-quality, custom-made products to our customers in the fastest time possible. Please read the following Shipping & Delivery information carefully to ensure a smooth and informed shopping experience.
Order Processing Time
Since all our products are custom-made and printed on demand, they go through a production process before shipping.
- Orders are typically processed and shipped within 2-4 business days after payment confirmation.
- Handling/production time is not included in the estimated shipping time.
- Delivery Time = Processing Time + Shipping Time.
- Estimated shipping timelines and handling time can be found on the checkout page.
Estimated Shipping Costs & Timelines
Shipping costs are calculated based on the item type, quantity, and delivery address. The following outlines our shipping rates and estimated delivery times:
| Shipping Type | Most Apparel Items | Hoodies & Sweatshirts | International Orders |
|---|---|---|---|
| Standard Shipping | $4.99 (first item) + $1.50 (each additional) | $6.99 (first item) + $2.99 (each additional) | $7.50 (first item) + $5.95 (each additional) |
| 2-Day Shipping (USPS) | $10.00 (first item) + $4.00 (each additional) | $12.00 (first item) + $6.00 (each additional) | N/A |
Domestic Orders:
- Standard Shipping: Typically takes 5-10 business days for delivery.
- 2-Day Shipping: Guaranteed delivery within 2 business days (only available in the US).
International Orders:
- Shipping may take 1-3 weeks depending on the destination.
Please Note: The estimated delivery time is subject to change due to shipping carrier delays or customs processing for international orders.
Shipping Carriers
- We use a variety of carriers for the fastest delivery possible. Domestic orders are shipped via USPS, DHL, and OSM depending on the recipient’s address for the most optimal speed and cost-efficiency.
- Tracking Information will be sent to your email once your order ships. If you do not receive it within 5 days, please check your spam folder or contact us at [email protected].
Shipping FAQs
1. How long does it take for my order to be shipped?
Processing time takes 2-5 business days. Most orders are shipped within 3 business days. Shipping times depend on the shipping option selected.
2. What carriers do you use for shipping?
We use USPS, DHL, and OSM for domestic orders. For international shipments, we may use various carriers depending on your location.
3. Can I track my order?
Yes! A tracking number will be provided once your order ships. If the tracking number isn’t working, wait 1-2 days as it may take some time to update in the carrier’s system.
4. Can I expedite my order?
Yes! You can select 2-Day Shipping (USPS) at checkout for faster delivery. Expedited shipping guarantees delivery within 1-3 business days for domestic orders.
5. Do you ship to APO/FPO/DPO addresses?
Yes, we ship to PO Boxes and Military APO/FPO addresses. Delivery time may vary depending on the location.
6. Do you ship internationally?
Yes, we offer worldwide shipping. International orders typically take 1-3 weeks for delivery, depending on the destination.
7. How do you handle customs/duty charges?
Customs and duty fees may apply to international orders based on the destination country. These fees are the responsibility of the recipient.
8. What if my package is marked as delivered but I haven’t received it?
If your package is marked as delivered but you cannot find it:
- Check your property and ask neighbors if they mistakenly received it.
- Contact your local post office for further information.
- If the package is still missing, reach out to us at [email protected].
9. Can I change my shipping address after placing the order?
Unfortunately, we cannot change the shipping address once the order is in processing. Please verify the shipping address carefully before completing the order.
10. Can I combine multiple orders?
No, multiple orders placed on the same day cannot be combined. Each order will be shipped separately.
11. I haven’t received a shipping confirmation email
Check your spam folder. If you still haven’t received an email, please contact us at [email protected].
12. What are your shipping costs?
Shipping rates are based on the type of items ordered and destination. Please refer to the above shipping table for details.
Need Further Assistance?
If you have any additional questions or need assistance, don’t hesitate to reach out to us at:
Email: [email protected]
Phone: (310) 555-1234
Address: 1234 Maple Street, Suite 500, Los Angeles, CA 90001